What countries do you ship to?
How long will it take for my item to arrive?
My package shows delivered but I did not receive it?
When would I get my preorder item?
Please note: we will wait and ship all items (presale & non presale) items together, unless buyer request split shipments
What form of payment do you accept?
What happens if I moved, or gave a wrong/incomplete address ?
If you did not contact In Control Clothing prior to your order being shipped and the package is returned to us resulting from the buyers mistake, the buyer will get billed for the postage cost to reship the item/items.
What if my item arrived damage?
What is your return policy?
Any time after 5 days will be a credit issued in the form of a In Control Clothing gift card only
All returns must be post marked within 14 days of the delivery date to be accepted. After 14 days items will be refused, and sent back to buyer . Tags must be still attached to the item.
Please include a note (If you do not have the packing slip) with your order number and let us know if you are exchanging or returning the item. If your return brings your total below the free shipping amount, the shipping fees will be deducted from your refund amount prior to issuing your In Control clothing gift card.
Non Refundable Items. SORRY NO RETURNS ON SWIMSUITS, UNDERWEAR, SOCKS, OR ITEMS PURCHASE AT A CONVENTION
What if my credit card is denied?
Where do you ship from?
Are you looking for affiliates?
Are you looking for models?
Does In Control Clothing have a store front location?
Cant find what you are looking for?
Drop Us A Line
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.